Did you know this week is National Management Training Week? At Winmark - the Resale Company®, we’ve been building strong leaders for over 30 years.
From our forward-thinking corporate team to our franchisees and employees, everyone who represents our five resale brands does so with purpose. From signing an agreement to expanding with our brands, our franchisees have a team they can count on to set them up for success.
An Introduction to the Multi-Billion Dollar Resale Industry
Our franchisees come from diverse backgrounds, and not all of them have owned businesses before. By providing a support team and resources to help with business planning, retail site selection, store design, layout and setup, we walk them through the process step-by-step.
Discovery Day allows them to learn more about our brands, day-to-day operations and ask any additional questions they may have.
In a rapidly-growing industry like resale, it’s also important for our leaders to have an in-depth understanding of what’s driving its success. Green consumerism is bigger than it’s ever been. According to a recent study, 85% of consumers have based their purchasing behavior more on sustainability in the past five years.
The survey also included that the top two other factors buyers consider are affordability and quality. With our eco-friendly business model, affordability and quality used items, our passionate leaders are filling the gaps in their communities.
Throughout the Discovery process, we walk our franchisees through the ins and outs of owning a resale business - including everything from buying gently used products to marketing and merchandising.
This is what helps set our customer service apart from competitors; customers don’t just come to us for clothing, accessories and equipment, but for expertise. As part of our training process, our leaders also learn about the latest trends, our proprietary technology and inventory management and planning.
Once a franchisee has opened their store, we keep in touch regularly to ensure operations are flowing smoothly and we are always just a phone call away.
Providing Management Resources
The backbone of any business is its people. That’s why Human Resources and Employment Law are two of the most crucial elements. Take care of your people, and they will take care of you.
One of the most important things our franchisees can do is to hire the right people. By providing the tools to recruit passionate employees, as well as comprehensive training programs, we’re giving franchisees more time to focus on what really matters: achieving their business goals and serving their community.
Looking to follow your entrepreneurial dreams in a resilient industry? Contact us today to learn more about our over 2,800 open territories in North America and how to open a successful resale franchise with Winmark.